SOHO SUNGLASSES CHAIN DARK MARBLE (SQUARE)
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We offer free standard shipping on all US orders, including Hawaii and Alaska. When you submit an order, we will make all diligent efforts to get your merchandise out to you in a timely manner. Please note once your order ships, no changes can be made to a shipping address.
We ship via UPS for standard shipping, please allow 6-8 business days for delivery, excluding holidays. If an item is out of stock at the time you place your order, we will notify you if and when the item will be available.
We can send your order for $25.00 for 2-3 business days delivery or $35.00 for Overnight, excluding holidays. Overnight orders take 1 business day for delivery. Express and Overnight orders are processed the same day, if received by 12PM EST, Monday - Friday. Orders placed after 12PM EST or on weekends will be processed the following business day.
Local taxes, if applicable, will be added to your order.
CHANGES & RETURNS
Returns are accepted for store credit for US orders only. must be postmarked within 7 days of the original shipping date and should be shipped back to our returns department in a prepaid package. We will not accept CODs. All merchandise must be returned unworn, unwashed, in their original condition with the price tags intact along with the original invoice/receipt. Refunds are processed within 14 days after we receive the returned merchandise. You will receive a confirmation by email once your store credit is issued.
Email our returns department at firstname.lastname@example.org for a return authorization number. Please write this authorization number on your original packing slip and mail the items in a prepaid package to: Qüina Stores US. Attn: Returns. 1800 Bay Road. Suite 101. Miami Beach. FLORIDA. FL33139. USA
Our customer service department is based in the US. Our advisors are available from Monday-Friday between 10AM-6PM Eastern Standard Time. *During promotions, please allow up to 5-6 business days for shipment processing. Our warehouse will be closed for Thanksgiving on Thursday, November 22nd. We will not be processing any orders that day. Thank you for your patience!Email